Shipping policy

Shipping policy

Shipping Policy

At Room Tide, we strive to deliver your orders as quickly and efficiently as possible. Here's what you need to know about our shipping process:

Australian Fulfillment:

  • If your items are fulfilled from our local Australian locations, you can expect delivery within 2 to 8 working days. We use reliable courier services to ensure timely delivery.

Overseas Fulfillment:

  • For items fulfilled by our overseas suppliers, please allow additional time for delivery. While we aim to get your order to you as soon as possible, international shipping times can vary based on location and customs processing.

Order Processing:

  • Orders are processed Monday through Friday, except on public holidays. Once your order is processed, you'll receive a confirmation email with tracking information.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight and destination of your order.

Customs and Import Duties:

  • Please be aware that customs and import duties may apply to international orders. These charges are the responsibility of the recipient.

For any questions or concerns about your order, feel free to contact our customer support team at support@roomtide.com